Monday, May 5, 2008

Nokia Replies

Dear Mr. Panchal,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service assessment of Nokia E62. We regret the inconvenience caused. You may kindly note that Nokia mobile phones purchased from a Nokia Priority Dealer will come with a 12-month limited warranty for the transceiver (Handset without battery), a 6-month warranty for the enhancements and a 90 day warranty for the digital media. The warranty will be applicable from the original date of purchase. However, the limited warranty is applicable only in the intended country of sale.


In case of liquid damage, tampered, physical damage or expiry of 12 months from the date of purchase on the transceiver, the warranty on the handset voids.


Further, handset serviced by Care Centre in case of liquid damage, tampered, physical damage; we would not be in a position to assure that the concern will not reoccur. If the handset is found repairable, then there will be a service cost associated with it.


Furthermore, for information on the service provision of your phone, we request you to kindly contact Nokia Care Centre.


For location of a Nokia Care Centre nearest to you, kindly access the following web link:


http://www.nokia.co.in/A4536241

For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Please help us improve our services by clicking on the following link: www.nokia.co.in/caresurveys

Kind regards,

Namrata Maurya
Nokia Care




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