Friday, May 2, 2008

Nokia - (Service Centre) Cuckolding People.

Last Week, A Friend of Mine Visited Me With his E62, that is just brought three Weeks Back, Asking Me to Check His Mobile, If There was Any Virus In It.

I gave it a Try by Loading My Favorite 100 % Fool proof Kaspersky. And Told Him there were none.

The Problem with the Mobile was that, somehow the Joystick did not work and the Email Key Got Depressed (Depressing is the Correct Word ....IT WAS indeed a depressing Experience) automatically on the thought of pressing Any Other Key.

I told him , as the Set was under warranty , I better not put my screw driver to it and rather asked him to take him to a nearest service centre.

Next Day Morning , The First Customer ( Bakra .. I will call him henceforth ) at the Service Centre , was my dear friend( Sometimes , even I hate his punctuality, and I think , even he regrets now). Welcomed with a cheesy smile, the phone was documented and taken for repairs.

Within a Sparkle of time , the Service Centre Operator Came Up With a Glee and a Sparkling Smile , that There is Water Logged in the Cell. ¿ . My Friend just sunk with his heart in the Logged Water as the So called Service Centre Executive ( Executioner) mentioned.

The Phone Just Bought in Summer and the Friend is not a person to carry his Cell in the Loo , where most people drop them , while exchanging SMSes, asked him to show the damage.

After Few minutes of waiting, He Got to See the Flooding in the cell phone, All Clogged in Water. My Friend Was So Surprised and Speechless. The Service Centre Was a Good Psychoanalytic kind of person, who told him, look, the Chip need to be replaced and will cost him 900 bucks.

My Friend , seeing no other options, gave him a go. By the Time in an Hour he contacted me and explained me the scenario, I asked him to bring back the Handset At Once. This Bakra , went back asked him the handset. ...LO and Behold!!!!(Sometime , i do like to use the wordsworthian) "Your Handset is ready Came the Reply" So Prompt for a Service like Nokia ...

Chip Did he Replaced? The Gentlemen Will fully told him that it is a Crystal IC (my version: Integrated Circuit) / (Their Version: I’ll Cash)]. I told him to Ask the number, which was not provided by him, saying it is called a Crystal IC. Even a Part Number was Not Given, Which I am sure of Every Engineering Company Follows.

Being An Engineer Myself, I have never seen an IC , which are not numbered. Secondly I hardly believe that the Service of the Said Part Did ever happen ,as the instruments for Soldering such a precision Component would never be there in such a small service centre.

Now, the Phone Lies at the Service centre, waiting to be done by their Head Office Repair Centre.

The Atrocities of the Nokia Service Centers:

1. First Problem 8 Out Of 10, they will point out Water Logging and Water Clogging.

Never take this service Centers By their Words. Ask them to Pack it up and Go to another. Most reliable one i found is at Andheri Sakinaka in Mumbai, which I assume is not a franchise like the one, my friend got webbed.

The Incident Happened At the Cellular World Borivali Shimpoli Service Centre Near Gokhale College and I think it is a High Time These Service Centers get ethical to their business , else , they will have to face a consequence , that will drag them down on the roads.


While My Friend Still Waits For the Handset to Come Back. With No Real Feedback .Please Pass this Story To Every One You Know, I am Sure Each One Of Has Been A BAKRA once or many times by these Crooked Nokia Service Centers.

Cheers and Be Vigilant


Forward This Mail To

100 People and You will be Spared a Visit To Nokia Service Centre For 10 years.
50 People and You Will be Spared a Visit To Nokia Service Centre For 05 years.
25 People and You Will be Spared a Visit To Nokia Service Centre For 02 years.
02 Within A Week You Will have To Visit Nokia Service Centre.
01 People Most Probably Tomorrow is your day to Visit These Crooks
00 Buy A Tent , Else, You Will Spend On Shoes Every Month Visiting to These Service Centre.



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